Spin Galaxy Casino Terms and Conditions
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your use of the Spin Galaxy Casino website and services (collectively, the “Services”). By registering an account or using the Services, you agree to be bound by these Terms.
1.2 Spin Galaxy Casino is operated by Baytree Interactive Ltd (69691), a Guernsey-registered company, licensed by the Kahnawake Gaming Commission, license number: 00892.
1.3 If there is any conflict between these Terms and information provided elsewhere, these Terms shall take precedence, unless otherwise stated.
2. Eligibility
2.1 You must be at least 18 years old (or the legal age for gambling in your jurisdiction, whichever is higher) to open an account or use the Services.
2.2 You confirm that online gambling is legal in your jurisdiction and that you are not accessing the site from any territory where our Services are prohibited.
2.3 You may only open one (1) active account with Spin Galaxy Casino. Duplicate accounts may be closed and any bonuses cancelled.
3. Account Registration and Verification
3.1 To use the Services, you must register a personal account and provide accurate, current, and complete information, including your name, date of birth, address, email, and contact details.
3.2 We may conduct identity verification (KYC) and request documents such as government-issued ID, proof of address, and payment method verification.
3.3 We reserve the right to suspend or close accounts if verification is not completed, information is found to be inaccurate, or we suspect fraudulent or unlawful activity.
4. Responsible Use of Your Account
4.1 You are responsible for keeping your login details confidential and for all activity conducted under your account.
4.2 You must immediately notify us if you suspect any unauthorised access or security breach.
4.3 We may suspend your account to protect you and the integrity of our Services where security concerns arise.
5. Deposits, Withdrawals, and Payments
5.1 We offer multiple payment methods, including credit and debit cards (Visa, Mastercard), e-wallets (PayPal, Skrill, Neteller, ecoPayz), bank transfers, and cryptocurrencies. Details are provided in the Payment Methods section of Spin Galaxy Casino and on relevant pages such as our Online Casino and Sports Betting sections.
5.2 Minimum and maximum deposit/withdrawal limits and any applicable fees are displayed in the cashier section.
5.3 Withdrawals will be processed to the original payment method used where possible and are subject to verification checks and anti-money laundering (AML) regulations.
5.4 We reserve the right to request additional documentation before processing withdrawals. Payout times may vary depending on the chosen method and third-party providers.
6. Bonuses and Promotions
6.1 All bonuses and promotions, including welcome bonuses, no deposit bonus offers, reload bonuses, free spins, sports offers, and VIP rewards, are subject to specific terms and conditions. These include wagering requirements, eligibility rules, and expiry dates as published on the Promotions.
6.2 Bonus abuse, including but not limited to multiple account registrations, arbitrage, collusion, or exploitation of technical issues, may result in bonus cancellation, voiding of winnings, and account closure.
6.3 We reserve the right to modify, suspend, or cancel any promotion at our discretion, provided that changes do not unfairly disadvantage players who have already opted in under existing terms.
7. Fair Gaming and Technical Issues
7.1 All casino games use certified Random Number Generators (RNGs) to ensure fair and random results. RTP (Return to Player) information is available for many games, as described on https://spingalaxycasino.net.
7.2 In the event of a technical failure (including system errors, misconfigured odds, or interrupted game rounds), the outcome of the affected bets may be voided and stakes returned in accordance with our Disconnect Policy and applicable game rules.
7.3 We are not responsible for failures caused by your equipment, internet connection, or third-party providers outside our control.
8. Prohibited Activities
8.1 You agree not to engage in:
- Fraud, collusion, or cheating, including the use of bots or prohibited software tools.
- Money laundering or terrorism financing or any activity in breach of applicable AML regulations.
- Bonus abuse, chargebacks, or attempts to manipulate game outcomes, odds, or promotions.
8.2 We may report suspicious activity to relevant authorities and regulatory bodies as required by law.
9. Account Suspension and Closure
9.1 We may suspend or close your account where:
- You breach these Terms.
- You are underage or provide false information.
- We are required to do so by law, regulatory request, or responsible gaming concerns in line with our Responsible Gaming commitments.
9.2 You may request account closure at any time by contacting our support team or by using available account tools.
10. Limitation of Liability
10.1 To the fullest extent permitted by law, Spin Galaxy Casino is not liable for any indirect, incidental, or consequential losses arising from your use of the Services.
10.2 Nothing in these Terms excludes liability for death or personal injury caused by our negligence or for any other liability that cannot be excluded under applicable law.
11. Changes to the Terms
11.1 We may update these Terms from time to time. Material changes will be communicated via the website or email.
11.2 Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
12.1 These Terms are governed by the laws applicable to Baytree Interactive Ltd and the Kahnawake Gaming Commission’s regulatory framework, without prejudice to any mandatory consumer protection rules in your home jurisdiction.
This Terms and Conditions page should be reviewed by legal counsel to ensure full compliance with all applicable laws and regulations.
Spin Galaxy Casino New Zealand — operated by Baytree Interactive Ltd (69691), licensed by the Kahnawake Gaming Commission, license number: 00892.
